Returns & Exchanges

At Kijimea Onlineshop, we want you to be completely satisfied with your fashion purchase. If your items aren't the perfect fit, you can return or exchange them within 30 days of delivery.

1

Initiate Your Return

Log into your account and select the items you wish to return from your order history to generate a return authorization.

2

Prepare the Package

Place the unworn items with original tags still attached into the original shipping box or a secure mailing bag.

3

Attach the Label

Print the prepaid shipping label provided in your email and securely tape it to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your receipt; your refund will be processed once the items pass quality inspection.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing